Chinese Cross Cultural Training Services

Chinese cultural awareness tailored to your company. Delivered on-site or remotely. It will guarantee a better China business relationship.

Start your China journey with cross-culture training

We offer purpose built Chinese cross-cultural training programs in Australia, ensuring your team has the knowledge they need to succeed in China.

EXPERIENCED CHINESE CROSS-CULTURAL TRAINING PROVIDER

Lasting relationships with Chinese partners

Having a cultural understanding of China is crucial before you embark on a business relationship. Whether you are hosting a Chinese delegation or travelling to China, do it with confidence.

China has a rich and complex culture that influences how people behave, what they value, and how they do business. Without understanding the culture, you may experience misunderstandings or, worse, a missed business opportunity. That’s why our Chinese cross-cultural program is important. Your team will learn to navigate Chinese culture and build lasting relationships with Chinese partners.

As well as how to do business, our program includes learning about Chinese marketing, branding, and social media norms, how to work with interpreters and translators, and even learn basic Mandarin. Our program will enable you to approach your interactions with Chinese partners with greater confidence and cultural sensitivity and set the foundations for a successful business.

We Are a Team Proudly Based in Australia
Our team comprises Chinese and Australians with many years of experience navigating the Australia-China landscape. Since 1992 we have been famous for our support to Australian businesses and governments.

The ultimate Chinese cross-cultural training

Our Chinese cross-cultural program gives your team the necessary knowledge to navigate Chinese culture successfully. Ensuring a better outcome when conducting business in China. Here is what you can expect to learn:

Cultural Differences, Relationships, Marketing Imperatives
Your team will learn about the values, customs, and traditions of Chinese culture and how they impact a business relationship. Contents can also include crucial business functions such as Chinese marketing, branding, and social media expectations, which differ significantly from those in Australia. Understanding these areas is essential for businesses expanding their reach into China.

Working with Interpreters and Translators
Another critical component of our Chinese cross-cultural program is learning how to work with interpreters and translators. Without clear communication, your business is doomed. In China, where Mandarin is the primary language, language barriers can pose a significant challenge. This module equips your team with the necessary skills and knowledge to effectively work with interpreters and translators.

Learning Basic Mandarin
Lastly, the program provides your team with the opportunity to learn basic Chinese. Mandarin is the most widely spoken language in China, and being able to communicate in Mandarin can help your team establish rapport with Chinese counterparts.

Do you offer cross-cultural training for other cultures – not just Chinese?

Yes, we do. We have a multicultural team with diverse experience – tell us what you are doing and what you require and we can develop a relevant program for you.

How long does a cross-cultural training program go for?

Generally we cover all the key issues in one session which is tailor made for your purpose. We listen to your plans and discuss and develop the schedule to meet those needs. Includes Q and A and it can be delivered remotely online or in person.

How long does it take to become proficient in speaking Mandarin?

Depends how hard you study and practice. There are plenty of online tools to help these days or classes you can attend. From our experience it is very difficult to achieve a native like proficiency, but not difficult to master some key phrases to show your sincerity and enthusiasm. Our training will cover some basic polite terms and pronunciations to help build trust.

CUSTOMISED CHINESE CROSS-CULTURAL TRAINING

With over 30 years of experience you know you’re in safe hands

We believe that Chinese cross-cultural training programs should be tailor-made to your needs. Making the right impression, indeed, choosing the right partners for business will be aided with cultural awareness. Whether you need to:

Train your local sales team to better help Chinese customers,
Host a banquet at an Australian restaurant, or
Prepare your executive team to fly to China to negotiate a business deal.

That’s why we need to have in-depth discussions about your plans and goals. It is important to know who will be attending, your timeline, also where your business partners or stakeholders are from. Our cultural trainers will consider all of this in delivering your cross-cultural training program.

Working with us is as easy as 1, 2, 3.

Step 1

First, talk to our local Australian team on 1300 792 446.

Step 2

Send us your brief, and what you aim to achieve and we'll prepare a proposal.

Step 3

We'll work with you on the program tailored to your needs and deliver on time.

Chin Communications has been a wonderful facilitator of links between Australia and China. Charles Qin always impressed as a person of high competence and complete professionalism.- FORMER PRIME MINISTER, JOHN HOWARD OM AC

Chin Communications has been a key player in Melbourne’s multicultural sector, even securing the Melbourne Corporations Award for Multiculturalism. This highlighted the excellent work the Chin team has achieved amid the China space, as well as with other languages and communities.- LORD MAYOR SALLY CAPP

Running a high-level training program demands outstanding communication skills, advice and support. Our program was singled out by the Chinese President as of great value. If you want great communication, language translation and China strategic advice to help you succeed in China, contact Chin – you will benefit greatly from having them in your corner.- PROFESSOR ALLAN FELS AO, FORMER DEAN, AUSTRALIA NEW ZEALAND SCHOOL OF GOVERNMENT

The Melbourne Symphony Orchestra has worked closely with Chin Communications for a decade from translating website material and assisting with Chinese-language marketing strategy, to in-person language and culture workshops, Chin’s support has been invaluable. Here’s to many more years of collaboration.- DYLAN STEWART, DIRECTOR OF MARKETING & SALES, MSO

We were constantly amazed by the professionalism and passion of the CHIN team. Interpretation and translation demand very high level understanding. The CHIN team shines in dedication and profound knowledge of different industry sectors. Over the years, my colleagues in Austrade, DFAT and Victorian State government agencies have also shared with me how impressed they are by your superb services- DR CHUYANG LIU, DEPUTY STATE DIRECTOR, AUSTRADE

I’ve worked cross culturally my whole career. The nuanced sophistication the Chin team brings to their work, crafting appropriate messaging on behalf of their clients, is simply outstanding. I wouldn’t use anyone else for interpretation, translation or brand building in Asian markets.- LISA RENKIN, FORMER VICTORIAN DEPUTY COMMISSIONER TO CHINA

Your help translating promotional materials, understanding business etiquette, and interpreting were invaluable and laid the platform for RDNS Hong Kong’s successful health exports.None of this would have been possible without your superb responsive support.- STEPHEN MUGGLETON, GROUP CEO, BOLTON CLARKE

I recall when we first had need of your talents and our fortuitous meeting in 2009 when we were establishing a Shanghai office.Your work is impeccable; you deserve the title of trusted advisor. You are the best of the best. We salute you and look forward to your next 30 years.- GREG O’NEILL, PRESIDENT, LA TROBE FINANCIAL

Chinese buyers and investors are discerning and have invested with us because of the quality and locations, but also because they have clearly understood the offering and benefits – in beautiful Chinese translations produced by Chin. It is a competitive landscape and I truly believe that with the right translation and graphic design support, this has been transformative in growing sales for Bensons Property Group.- RICK CURTIS, MANAGING DIRECTOR AND CEO, BENSONS PROPERTY GROUP PTY LTD

We value the strong relationship, built over many years with Chin. Whether we seek assistance with written or verbal translation services or expertise in cultural protocols across a range of different countries, we can always trust that the translation is not just literal, but a true reflection of the sentiment expressed. Such an important part of building lasting relationships with our stakeholders.- FRANCEEN CHALLONS, HEAD OF ADMISSIONS, ELTHAM COLLEGE

Chin Communications has been an important partner for significant and important translations including legal documents and personal papers. Top of the list is a speech by our Chair delivered at a very large function in Melbourne. The speech was translated and copywritten in flowing, idiomatic English and drew a standing ovation on the day. You can’t imagine how delighted our Chair was with the response.- STEVEN CHEN, MANAGER, GLAMOURFLAGE

I would just like to say on behalf of the Police Commanders, Protocol and Communications people here – that your interpreters did a fantastic job for us today for the visit of President Xi Jinping. Please pass on our thanks to all involved. They were gold for us.- PHIL FOULSTON, DEPARTMENT OF PREMIER AND CABINET, TASMANIAN GOVERNMENT

We recently won a multi-million dollar Supreme Court case in which Chin Communications was a critical partner. Their translating and interpreting work not only helped build our arguments but discovered critical pieces of evidence which bolstered our case. They also picked up court interpreting errors that could have changed the course of the case. This consistent support with translation made the difference.- WADE GUO, YINGDE INVESTMENT PTY LTD

Dairy Australia successfully launched its WeChat official account with the excellent work and assistance from the Chin team. In less than two months, our account attracted over 1,500 followers, with thousands of views of the weekly posts. It has been a great pleasure working with the Chin team, like we have experienced with their translation and interpretation services during the past 20 years.- SARAH XU, INTERNATIONAL MARKET MANAGER DAIRY AUSTRALIA

Thank you for carrying out the Chinese inductions for us. The feedback was first class and we feel that this has been a great advantage in getting the safety message across to our Chinese contractors. There was a genuine feeling that each of the 400 guys had real "engagement" in the induction process.- CHRIS MORGAN, USG BORAL

Chin Communications made our first foray into doing business in China a far less daunting experience. The importance of having the correct business cards cannot be underestimated! They were very helpful in choosing the correct titles and look of our new dual language cards, and even provided a folder of tips for doing business with China, all in a very timely fashion. I cannot recommend their services highly enough.- LIBBY PASHLEY, BIG BANG SOUND DESIGN

So professional from start to finish with our project! We had a large 14+ page booklet for the team at Chin to translate. My colleagues commented as to how professional the whole job was, and that they feel it will aid their business immensely.- GRACE WILSON, THE AUSTRALIAN

Allow our Chinese experts to assist you

We bring over 30 years of experience to the table. From cross-cultural training, to translation and interpreting at the highest levels, to providing marketing and social media strategic marketing – we have it all under one roof.

Chinese Translation

Chinese Interpreting

Chinese Video & Audio

Multilingual Translations

Multilingual Interpreting

Chinese Social Media

Chinese Paid Advertising

Chinese Marketing Services

Campaign Management