Chinese Phone Interpreting Services

When you need to get on the phone in another language. Problems are quickly solved with a good interpreting service.

Acting as a bridge between speakers since 1992

Helping companies and governments overcome language barriers by facilitating multilingual meetings through Chinese telephone and video interpreting services.

THE BEST CHINESE TELEPHONE INTERPRETING SERVICE

Make your calls count with our phone interpreters

Successful business owners, managers, and school counsellors are meticulous when it comes to details. They know the importance of accurate and complete communication when presenting information and making decisions. Without trust in language and clear understanding, issues can escalate, and a relationship may fall apart. Our in-house interpreters are there to underpin the communication and make sure all parties are clear.

Our interpreting team is experienced in sectors like legal, education, health, manufacturing and exports. We are ready to take your call and find out how we can help you get the best result from your telephone meeting.

Our NAATI Level 5 Interpreting Makes Us the Leader
We are proud to be the only company to have a NAATI Level 5 Mandarin interpreter on staff. Our unwavering commitment to providing the highest quality possible sets us apart from our competitors. It showcases our investment in our team, ensuring that our clients always receive the best service.

The benefits of knowing your Chinese telemeeting Interpreter

In multilingual telemeetings, successful outcomes hinge on the quality of the Mandarin interpreter. This is because a lot depends on the Chinese interpreter’s ability to interpret both into Chinese and into English at a fast pace and control the flow of the conversation. A competent Chinese telephone interpreter can quickly sort through any issues and restore trust.

Why Using Professional Interpreters is Always a Good Idea
Working with a Chinese interpreting company has distinct benefits compared to using a series of freelancers, an employee or even an online app. For example, one of our clients hired our Chinese phone interpreter for a business call with their Chinese partners. Before the meeting, our interpreter texted back and forth with the Chinese contacts to ensure everyone knew the details, like the date, time, and reason for the call. The Chinese contacts sent back messages on WeChat at all hours, which wasn’t a problem for our interpreter as we are on call 24/7. We are used to translating messages around the clock. On the day of the meeting, we called the China office, and both sides were impressed with the smooth and efficient communication.

We always recommend that businesses take care and personally choose their Chinese phone interpreter because the quality of the service can affect the outcome of the meeting and the ongoing relationship.

Chinese phone interpreting services are an excellent option for brief conversations. It works well for parent-teacher meetings or when building relationships with partners in China, or to solve a problem. The main advantage is the speed at which you can set up a call. It is also perfect for conveying a message you can’t communicate through email.

Short conversations that last no longer than 10 minutes are the most effective for our Chinese phone interpreting services. When it comes to confirming or briefing details, telephone interpreting is the ideal mode of communication. However, exploring other options is better when you need to delve deeper into complex topics or sensitive matters. Face-to-face interpreting, with its visual cues, is a better option than telephone interpreting. 

It is important to know where they are calling from. This helps avoid potential issues, such as encountering a dialect the interpreter is unfamiliar with. The more information you share with us, the more we can match you with a Chinese phone interpreter who understands the linguistic subtleties and cultural nuances. The phone interpreter is also adept and controlling the speech, speed and flow between the participants.

Whether your requirement for Chinese phone interpreting arises from a scheduled meeting or an emergency, we are here to help. For organisations that need interpreting services on a regular basis, we offer service agreements that provide quick and easy access to our interpreters. This guarantees that you work with a familiar and trusted team that understands your specific needs. 

One major drawback of Chinese phone interpreting services is that it does not capture body language and facial expressions . It is not the best option for important meetings and negotiations. That is why we recommend limiting telephone interpreting to a maximum of 30 minutes and using them primarily to clarify information, convey simple instructions and answer yes or no questions. We recommend in-person interpreting or online video conferencing solutions like Zoom for more complex discussions.

DECADES OF EXPERIENCE IN CHINESE PHONE INTERPRETING

With over 30 years of experience you know you’re in safe hands

If you have business dealings with Chinese speakers, sometimes the fastest way to sort out a problem is to hire a Chinese telephone interpreter. Our team of experienced NAATI-certified interpreters are here to help, such as providing an:

  • Interpreter for a school to discuss urgent student issues with a family,
  • A phone Mandarin interpreter to sort out manufacturing issues, or
  • A Mandarin Interpreter to negotiate changes to a shipment.

You don’t need any fancy apps. You can talk to our friendly Australian-based Mandarin Interpreters and provide them with your requirements: date, time and purpose for your phone call. Speak to us today to learn more about how we can help you communicate with your Chinese stakeholders.

Working with us is as easy as 1, 2, 3.

Step 1

First, talk to our local Chinese Interpreters on 1300 792 446.

Step 2

Send us your meeting details and we'll advise you of the costs.

Step 3

We'll make the arrangements and ensure you have the right interpreter for your call.

CONTACT US

Got a question? We’d love to hear from you

CHIN COMMUNICATIONS

Level 4, 221 Queen Street, Melbourne 3000
GPO Box 2231, Melbourne 3001

P. 1300 792 446
F. 03 9670 0766

info@chincommunications.com.au

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