Chin Communications

Your China Success starts here with the right translation

Our COVID-19 commitment
Tel: 1300 792 446

Chinese Translation

Fast, accurate and professional Chinese translators
from our in-house team

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Chinese Interpreting

Leading Mandarin interpreters on your side
achieving better results doing business with China

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Your trusted language partner

Australia leading language & intercultural communication services firm
Communicating across markets, mediums, languages and cultures since 1992

About us

Chinese Strategic Marketing

We go above, below, and through the line for your
Chinese marketing strategies

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Chinese Business Cards

Expert Chinese translation of those all-important names in Chinese
Be proud to hand your Chinese business cards out

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Chinese Multimedia

Professional Chinese video production, voice-over, subtitles
to captivate your Chinese audience

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Chinese Design & Layout, Copywriting, Branding

Speak the right language
Make an impact with your Chinese marketing materials

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Client Reviews

You will benefit greatly from having them in your corner

Over the last decade, I have been greatly assisted by Charles Qin and his team at Chin Communications in our engagement with China. Running a high-level training program demands outstanding communication skills, advice and support. Our education program was singled out by the Chinese President as of great value. Chin has won several awards for this work. If you want great communication, language translation and China strategic advice to help your organisation succeed in China, contact Chin – you will benefit greatly from having them in your corner.

Professor Allan Fels AO, former Dean, Australia New Zealand School of Government

We couldn’t have done it without Chin.

The impact Chin has had on our business is beyond words. What started out as more translation and interpreting support has morphed into advice, business introductions, China insights, strategy and ongoing support. We now have an enterprise up and running in China and going great guns. We couldn’t have done it without Chin. Huge thanks to all the team.

Jim Tanner, CEO, Enviss

Highly professional, fast and efficient service

"I wanted to thank Chin Communications, and Kate in particular, for their highly professional, fast and efficient service in a recent translation service they provided for us. Up against some pretty tight timelines, their calm manner and eye for detail delivered an excellent result and they were extremely easy and pleasant to work with. They go the extra mile to make sure you have exactly what you need, when you need it. I would highly recommend them to anyone and will certainly be using their services again in our goal to tour our productions to China."

Teena Munn, Circus Oz

Their clear and courteous manner is a pleasure to deal with

"I have found Chin Communications to always be approachable, flexible and quick to understand and act on the needs of our growing business, and would recommend them highly to anyone. Their clear and courteous manner is a pleasure to deal with."

Carol Gordon, Ego Pharmaceuticals

Thank you to Chin Communications for the great and fast result. I'll be using your services again!!!

"I had an important meeting to attend at noon the day after the Queen's Birthday Long Weekend. The job was to interpret an 11 page PPT. Request was sent on the Friday afternoon before the long weekend and I received it 1/2 an hour before my meeting. This was just in time for a piece of work which I was complimented on. This was completed professionally and my buyers asked who interpreted it for me as it was very well written!!! Jen was very attentive and helpful! Thank you to Chin for the great and fast result. I'll be using your services again!!!"

Amanda Essery, Lovekins Natural Baby Skincare

The importance of having the correct business cards cannot be underestimated!

"Kate and David from Chin Communications made our first foray into doing business in China a far less daunting experience. The importance of having the correct business cards cannot be underestimated! They were very helpful with helping choose the correct titles and look of our our new dual language cards, and even provided a folder of tips for doing business with China, all delivered in a very timely fashion. I cannot recommend their services highly enough!"

Libby Pashley, Big Bang Sound Design

The quality of work from Chin Communications was delivered swiftly and professionally with a high level of customer service.

"It was a pleasure working with Kelly and the Chin Communications team. The quality of work from Chin Communications was delivered swiftly and professionally with a high level of customer service."

Grace Wilson, The Australian

Professional from start to finish

"Kate and the team were so professional from start to finish with our project! We had a large 14+ page booklet for the team at Chin to translate, and it was done in around 7 business days, to an amazing standard. My Asian colleagues commented as to how professional the whole job was, and that they feel it will aid there business immensely as they present our products to retailers throughout Asia. The follow up was great also, just to ensure that we were happy!! Thanks Guys!"

Leigh Edward, Ferndale Confectionery

They are highly skilled, have a great turn around time

"I highly recommend the team at Chin Communications, they are highly skilled, have a great turn around time, and are a all round pleasant team to work with!"

Bella Twomey, Dig + Fish

Their translation and interpretation services are second to none

"We have used Chin for over ten years. Their translation & interpretation services are second to none. Delivery and high quality of Chinese translation is of great importance, especially when you are doing business with China and Chin delivers this in spades. Charles Qin, for example is the best in Australia. He has conducted translations for Prime Ministers and Politicians for both Australia and China. Always friendly, supportive and when required will not stop working on your projects until they finish. We highly recommend Chin for your translations and interpretation requirements from business cards to more complicated documentation or when you next meet with a Chinese delegation and require interpretation services."

Caterina Nesci, La Trobe Financial Services

The Chin Communications team are great to work with!

"The Chin Communications team are great to work with! The work they provide is always 100% and have a fast turn around time. They are good at accommodating to their clients needs. Well done team!"

Martine Balit, Macquarie University

Always incredibly impressed and pleased with the quality of their service

"I have worked with Chin Communications on a number of translations and I am always incredibly impressed and pleased with the quality of their service.
I often flood them with lots of designs and unreasonably short dead lines, and Kate and them team always deliver! They are a friendly team, always willing to go the extra mile. Could not recommend more! Thank you Kate, Bruce and the entire team at Chin Communications. Keep up the good work, because I will keep sending it your way!"

Madeline Guy, Freedom Foods

A very satisfying experience both for me and the participants!

"I regularly give presentations to visiting Chinese executives on Employment Law in Australia. The most recent presentation was for the IPA with Kelly Tang as my interpreter. While Kelly was unfamiliar with some aspects of the law, she asked clarifying questions so that her translation was as perfect as possible. It was a very satisfying experience both for me and the participants! Thanks Chin Communications for providing Kelly."

Margaret Harrison, Our HR Company

Working with Chin Communications was an absolute pleasure

"The customer service was outstanding, they really took the time to find out more about the company and the message that we were trying to get out there.
The turnaround time from start to finish was quick and without fuss, definitely coming back! Thank you."

Lisa Mottershead, Australian Wool Network

Their ability to constantly deliver to tight schedules and all with their trademark friendly professionalism always inspires

"Over the past few years I have worked with Chin Communications to translate a number of business documents into Chinese – ranging from complex commercial agreements to formal business letters and business cards. Their advice and translated content have been consistently accurate and high quality, and their ability to constantly deliver to tight schedules and all with their trademark friendly professionalism always inspires. Thank you Kate, Charles and team!"

Megan Fraser, Lonely Planet

Would not use anyone else for this type of work

"As always, these guys are beyond helpful and professional. Would not use anyone else for this type of work."

Donna Meredith, Keystone Corporate Positioning

President Xi Visit - the interpreters - they were gold for us!

"I would just like to say on behalf of the Police Commanders, Protocol and Communications people here – that your interpreters did a fantastic job for us today – please pass on our thanks to all involved – Charles, Bruce, John, Catherine, Candy, Marcus, Cathy, Kelly, Jing Jing and Vera (I hope I’ve mentioned everyone) - they were gold for us."

Phil Foulston, Department of Premier and Cabinet, Tasmanian Government

Best interpretation team in the region!

"I am writing to thank you for your great efforts in assisting us make the 2013 China Advanced Leadership Program a great success. Once again this year, the delegation greatly valued the quality and calibre of simultaneous interpretation in the program and appreciated the expertise of our interpretation team. Furthermore, the ANZSOG team feels privileged to work with the best interpretation team in the region! Since 2011, we have found your services to be unparalleled in value and reliability. We are also extremely grateful to have the cultural expertise of Chin Communications on hand during the program as we continue to navigate the process of high level relationship building with China."

Nina Dynon, ANZSOG

Over and Above Simply Translating the Content

"Chin Communications was excellent to work with on our project. They got all work back to us very quickly and were always available for any questions and gave us recommendations over and above simply translating the content we had produced. We would definitely use them again."

Andreas Wenzel, Clean Energy Council

Invaluable guidance on cultural etiquette

"The team at Chin Communications have provided outstanding service. Quick and easy to deal with, Chin Communications have not only completed translations for us but also provided us invaluable guidance on cultural etiquette which has yielded very positive feedback from our clients. Thanks Chin Communications!"

Stefanie Uzunovski, ShineWing Australia

A great advantage getting the message across

"Bruce, just a quick line to thank you for carrying out the Chinese inductions for us. The feedback was first class and we feel that this has been a great advantage in getting the safety message across to our Chinese contractors. There was a genuine feeling that each of the 400 guys had real "engagement" in the induction process.
Thanks for your patience and excellent communication skills."

Chris Morgan, USG Boral

Impressed by the quality

"IPA China delegations were impressed by the quality of the interpreting services provided by Charles, Bruce, Kelly and John respectively which directly contributed to the success and smooth delivery of our training programs. All interpreters were well prepared prior to each session, performed well during the session and facilitated smooth communication between presenters and delegates in an effective and efficient way."

Jane Gao, Institute of Public Accountants

Utmost confidence

"I engage Chin Communications for key ApoPharma activities requiring translation in China and have utilised Kate and the team at Chin for more than three years. Chin Communications provide translation for me across a diverse range of resources including event materials, email communication, teleconferences, highly technical medical terminology on faculty powerpoint slides and interpreter services inclusive of headsets for delegates. From start to finish they are professional and prompt. I consider Mr. John Zhou part of the team at ApoPharma, he goes above and beyond to deliver great service and continues to provide his feedback about each activity. I have the utmost confidence in Chin Communications and have no hesitation in recommending them."

Louise McLaren, ApoPharma

Finished product is fantastic

"I recently used Chin Communications for translation of a video. From the very beginning Chin Communications were helpful and provided a high level of communication and service. The finished product is fantastic and was delivered in a timely manner. All throughout the process I received updates and was confident in Chin Communications delivering a great finished product."

Mairead Whelan, City of Warrnambool

Consistent support with translation made the difference

Yingde Investment Pty Ltd has recently won a multi-million dollar Supreme Court case in which Chin Communications was a critical partner. Their translating and interpreting work not only helped build our arguments but in the court discovered critical pieces of evidence which bolstered our case. They also picked up court interpreting errors that could have changed the course of the case.
The case was extraordinary because all the evidence is in Chinese and the witnesses don’t speak English. Chin was with our legal and executives team every step of the way and this consistent support with translation made the difference.
Thanks to Charles, Elaine and team for your every effort. Your ongoing partnership is even more valuable!

Wade Guo, Yingde Investment Pty Ltd

It has been a great pleasure working with the Chin team!

Dairy Australia successfully launched its WeChat official account in mid June with the excellent work and assistance from the Chin team. The services from the Chin team have ranged from going through the registration process, designing and editing the weekly posts, translating post contents in the formats of text, infographics and videos, providing the background support and account management to putting together a monthly report on the account operation, post uptakes and reviews. In less than two months, our account has attracted over 1,500 followers, with thousands of views of the weekly posts. It has been a great pleasure working with the Chin team, like what we have experienced with the translation and interpretation services during the past 15 years. Let’s keep up the great work in promoting the Australian dairy in China which is our largest export market.

Sarah Xu, International Market ManagerDairy Australia

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