Chinese Business NAATI Interpreting Services

We make business communication in another language easy and safe for you.

Call us now: 1300 792 446.

Acting as a bridge between speakers since 1992

Helping companies and organisations overcome language barriers delivering effective communication with their Chinese clients, stakeholders and customers.

THE BEST CHINESE INTERPRETING SERVICE PROVIDER IN AUSTRALIA

Our NAATI certified interpreters will ensure your meetings go well

Successful executives, managers, and coordinators never leave anything to chance. They pay attention to detail and understand that poor communication can result in bad outcomes. That is why they trust the skills of our in-house Chinese interpreters, who are experts in a wide range of industries, such as law, government, education, agribusiness, investment, and health.

If you need a certified or NAATI Level 5 interpreter, don’t look any further. Our team is ready to book an interpreter for your meeting.

Our NAATI Level 5 Interpreting Makes Us the Leaders
We take pride in being the only company with a NAATI Level 5 Mandarin interpreter on staff. Having this level of expertise in-house sets us apart from our competitors and demonstrates our commitment to training our team to deliver exceptional results to our clients.

NAATI Certified Interpreters
Quality and professionalism are important to us. That’s why all of our Chinese interpreters are NAATI certified, reinforcing their expertise and commitment and confidentiality in providing the highest level of service.

We look forward to the opportunity to work with you.

Laura Liu | Interpreting Account Executive

The importance of having the right NAATI interpreter beside you

The outcome of a business meeting can be greatly influenced by the competency of your Mandarin interpreter. This is because you are totally reliant on your interpreter and will make decisions based on their words and correct and complete interpretation. A good business interpreter helps people communicate and builds trust, making it easier for both sides to agree or negotiate effectively.

Why Using a Professional Interpreter Is Always a Good Idea
We worked with a company struggling to gain cooperation from its Chinese partners. After discussing the details, we discovered that the client had asked their Chinese employee to interpret at their meetings. While the employee spoke Mandarin, their heavy Cantonese accent made it difficult for the China side to understand. This meant that the meetings were not as productive, resulting in challenging experiences and time wasted for everyone involved. The situation highlights the importance of choosing a certified and professionally trained Chinese interpreter who has native proficiency in the right dialect, for example Mandarin or Cantonese to ensure clear lines of communication.

A qualified and independent Chinese interpreter, without a doubt, will save you time and money and protect your interests.

Can’t I just use a bilingual employee or someone who speaks Chinese?

Using bilingual staff for Chinese interpreting often leads to missed details and confusion. Professional Chinese interpreters are trained to manage flow, retain key information and handle complex terms under pressure. Most clients come to us after trying bilingual staff and realising that a trained Chinese interpreter is necessary.

What types of Chinese business events do you support?

We provide Chinese interpreters for negotiations and deal closings, AGMs and board meetings, international site visits, product launches and press conferences, as well as private adviser-client meetings.

How do you ensure your Chinese interpreters understand our industry?

We have a wide pool of Chinese interpreters who bring experience across different industries and regions. Sometimes the best match for your needs is based in another state and may need to travel, which depends on your budget and how important it is to have someone with specific industry knowledge. If budget is tight, we’ll engage a local Chinese interpreter and make sure they’re well prepared. In those cases, it’s really important to provide slides, discussion points and any relevant materials ahead of time.

How do you guarantee confidentiality when working with Chinese interpreters?

Our Chinese interpreters follow the AUSIT Code of Ethics and take confidentiality seriously. They understand the trust placed in them and treat all information with care and discretion. If your matter requires a signed NDA, we’re happy to provide one. We work with legal professionals every day and know how important it is to protect sensitive information.

How does the Chinese delegation interpreting services handle linguistic and cultural differences?

It’s important to know the origin of the delegation, as certain provinces in China may communicate in a distinct dialect. Our team of experts can guide you on cultural differences and advise you on social cues, such as allowing the leader of the visiting delegation to leave the room first, how to greet the delegation and hospitality to ensure a professional and courteous engagement. In addition to our Chinese delegation interpreting services, we also offer a comprehensive training package on Chinese culture and business conventions to help your executive team prepare for an upcoming Chinese business meeting.

PROVIDING CHINESE INTERPRETING SERVICES SINCE 1992

With over 30 years of experience you know you’re in safe hands

If you are engaging with Chinese speakers, it is always advisable to hire a Chinese interpreter. The Chinese may appear to speak English or have their own interpreter, but can you trust them? That’s why we offer our team of NAATI-certified interpreters to ensure clear and accurate interpreting. We are by your side and ready to help you, including situations like:

Interpreter for a parent-teacher meeting in Chinese,
Mandarin interpreter for a legal meeting and court hearing, or
A team of simultaneous interpreters for your conference.

Talk to our friendly Australian-based Mandarin Interpreters and provide them with your details, date, time, location and purpose for your meeting. Call us today to learn more about how we can help you communicate with people who speak Chinese.

Working with us is as easy as 1, 2, 3.

Step 1

First, talk to our local Chinese Interpreters on
1300 792 446.

Step 2

Send us your meeting details and we'll prepare a quote.

Step 3

We'll keep in touch and ensure you have a well-prepared interpreter at your meeting.

Prof Charles Qin OAM | Managing Director and Lead Interpreter

Chin Communications has been a wonderful facilitator of links between Australia and China. Charles Qin always impressed as a person of high competence and complete professionalism.- FORMER PRIME MINISTER, JOHN HOWARD OM AC

Chin Communications has been a key player in Melbourne’s multicultural sector, even securing the Melbourne Corporations Award for Multiculturalism. This highlighted the excellent work the Chin team has achieved amid the China space, as well as with other languages and communities.- LORD MAYOR SALLY CAPP

Running a high-level training program demands outstanding communication skills, advice and support. Our program was singled out by the Chinese President as of great value. If you want great communication, language translation and China strategic advice to help you succeed in China, contact Chin – you will benefit greatly from having them in your corner.- PROFESSOR ALLAN FELS AO, FORMER DEAN, AUSTRALIA NEW ZEALAND SCHOOL OF GOVERNMENT

The Melbourne Symphony Orchestra has worked closely with Chin Communications for a decade from translating website material and assisting with Chinese-language marketing strategy, to in-person language and culture workshops, Chin’s support has been invaluable. Here’s to many more years of collaboration.- DYLAN STEWART, DIRECTOR OF MARKETING & SALES, MSO

We were constantly amazed by the professionalism and passion of the CHIN team. Interpretation and translation demand very high level understanding. The CHIN team shines in dedication and profound knowledge of different industry sectors. Over the years, my colleagues in Austrade, DFAT and Victorian State government agencies have also shared with me how impressed they are by your superb services- DR CHUYANG LIU, DEPUTY STATE DIRECTOR, AUSTRADE

I’ve worked cross culturally my whole career. The nuanced sophistication the Chin team brings to their work, crafting appropriate messaging on behalf of their clients, is simply outstanding. I wouldn’t use anyone else for interpretation, translation or brand building in Asian markets.- LISA RENKIN, FORMER VICTORIAN DEPUTY COMMISSIONER TO CHINA

Your help translating promotional materials, understanding business etiquette, and interpreting were invaluable and laid the platform for RDNS Hong Kong’s successful health exports.None of this would have been possible without your superb responsive support.- STEPHEN MUGGLETON, GROUP CEO, BOLTON CLARKE

I recall when we first had need of your talents and our fortuitous meeting in 2009 when we were establishing a Shanghai office.Your work is impeccable; you deserve the title of trusted advisor. You are the best of the best. We salute you and look forward to your next 30 years.- GREG O’NEILL, PRESIDENT, LA TROBE FINANCIAL

Chinese buyers and investors are discerning and have invested with us because of the quality and locations, but also because they have clearly understood the offering and benefits – in beautiful Chinese translations produced by Chin. It is a competitive landscape and I truly believe that with the right translation and graphic design support, this has been transformative in growing sales for Bensons Property Group.- RICK CURTIS, MANAGING DIRECTOR AND CEO, BENSONS PROPERTY GROUP PTY LTD

We value the strong relationship, built over many years with Chin. Whether we seek assistance with written or verbal translation services or expertise in cultural protocols across a range of different countries, we can always trust that the translation is not just literal, but a true reflection of the sentiment expressed. Such an important part of building lasting relationships with our stakeholders.- FRANCEEN CHALLONS, HEAD OF ADMISSIONS, ELTHAM COLLEGE

Chin Communications has been an important partner for significant and important translations including legal documents and personal papers. Top of the list is a speech by our Chair delivered at a very large function in Melbourne. The speech was translated and copywritten in flowing, idiomatic English and drew a standing ovation on the day. You can’t imagine how delighted our Chair was with the response.- STEVEN CHEN, MANAGER, GLAMOURFLAGE

I would just like to say on behalf of the Police Commanders, Protocol and Communications people here – that your interpreters did a fantastic job for us today for the visit of President Xi Jinping. Please pass on our thanks to all involved. They were gold for us.- PHIL FOULSTON, DEPARTMENT OF PREMIER AND CABINET, TASMANIAN GOVERNMENT

We recently won a multi-million dollar Supreme Court case in which Chin Communications was a critical partner. Their translating and interpreting work not only helped build our arguments but discovered critical pieces of evidence which bolstered our case. They also picked up court interpreting errors that could have changed the course of the case. This consistent support with translation made the difference.- WADE GUO, YINGDE INVESTMENT PTY LTD

Dairy Australia successfully launched its WeChat official account with the excellent work and assistance from the Chin team. In less than two months, our account attracted over 1,500 followers, with thousands of views of the weekly posts. It has been a great pleasure working with the Chin team, like we have experienced with their translation and interpretation services during the past 20 years.- SARAH XU, INTERNATIONAL MARKET MANAGER DAIRY AUSTRALIA

Thank you for carrying out the Chinese inductions for us. The feedback was first class and we feel that this has been a great advantage in getting the safety message across to our Chinese contractors. There was a genuine feeling that each of the 400 guys had real "engagement" in the induction process.- CHRIS MORGAN, USG BORAL

Chin Communications made our first foray into doing business in China a far less daunting experience. The importance of having the correct business cards cannot be underestimated! They were very helpful in choosing the correct titles and look of our new dual language cards, and even provided a folder of tips for doing business with China, all in a very timely fashion. I cannot recommend their services highly enough.- LIBBY PASHLEY, BIG BANG SOUND DESIGN

So professional from start to finish with our project! We had a large 14+ page booklet for the team at Chin to translate. My colleagues commented as to how professional the whole job was, and that they feel it will aid their business immensely.- GRACE WILSON, THE AUSTRALIAN

THE BENEFITS OF HIRING THE BEST CHINESE INTERPRETERS

Allow our Chinese experts to assist you

Over 30 years of professional Chinese translation and Mandarin interpreting services. Whether it’s through spoken Mandarin or written, we’re ready to help you connect seamlessly and safely with your Chinese audience.

Chinese Translation

Chinese Interpreting

Chinese Video & Audio

Multilingual Translations

Multilingual Interpreting

Chinese Social Media

Chinese Paid Advertising

Chinese Marketing Services

Campaign Management